What This Privacy Policy Covers
When you register on ck299, we collect the details you provide — name, email, contact number — along with the transaction data attached to payments made through bKash, Nagad, and Rocket. We also collect device and session data automatically: your browser type, IP address, and the
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pages you visit on our site. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. We do share limited data with payment processors — specifically bKash, Nagad, and Rocket — when you make
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a deposit or request a withdrawal, so those transactions can be completed and verified. That sharing covers only what the payment provider needs to process the transfer. Your data is stored on secured servers with encryption in place. We apply access controls so only authorised personnel
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view account data, and only where needed for account management, payment verification, or fraud prevention. We keep your data for as long as your account is active. If you close your account, we may retain certain records for a period required by applicable financial regulations —
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the exact period depends on the rules in your location and eligible regions. To find out what data we hold, or to correct or delete something, reach out to our support team directly. How long we keep your data, and which rules apply, depends on your
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local law and the eligible regions through which you access ck299.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.